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Local business owner goes from delivery driver to award-winning Domino’s franchise owner
Jay Feavel has come a long way since beginning his career as a delivery driver in 1981. The local business owner of 17 Domino’s stores, located in Colorado and Wyoming, was awarded the esteemed Gold Franny Award for operational excellence. This is Feavel’s eleventh Gold Franny Award. Feavel purchased his first Domino’s in 1989 and has continued to grow his business.
The Gold Franny Award is the most prestigious honor bestowed on a Domino’s franchise owner. Feavel earned this award as part of an elite group of about 700 franchise owners in the United States. The awards are based on several key factors including operational audit scores, community involvement, store safety and security, and team member morale. The Gold Franny Awards were originally created more than 20 years ago by the International Franchise Association and designed to honor excellence among franchise owners.
“I am honored to present this well-regarded award to such a deserving individual,” said Fred Lund, Domino’s senior vice president of global development. “Jay continues to deliver an unprecedented work ethic and great leadership to the Domino’s brand. This kind of direction takes our brand to the next level and we congratulate him on this great accomplishment.”
Founded in 1960, Domino’s Pizza is the largest pizza company in the world, with a significant business in both delivery and carryout pizza. It ranks among the world’s top public restaurant brands with a global enterprise of more than 19,000 stores in over 90 markets. Domino’s had global retail sales of nearly $17.8 billion in 2021, with over $8.6 billion in the U.S. and over $9.1 billion internationally. In the first quarter of 2022, Domino’s had global retail sales of over $4.0 billion, with over $1.9 billion in the U.S. and nearly $2.1 billion internationally. Its system is comprised of independent franchise owners who accounted for 98% of Domino’s stores as of the end of the first quarter in 2022. Emphasis on technology innovation helped Domino’s achieve more than half of all global retail sales in 2021 from digital channels. In the U.S., Domino’s generated more than 75% of U.S. retail sales in 2021 via digital channels and has developed several innovative ordering platforms, including those for Google Home, Facebook Messenger, Apple Watch, Amazon Echo, Twitter, and more. In 2019, Domino’s announced a partnership with Nuro to further its exploration and testing of autonomous pizza delivery. In mid-2020, Domino’s launched a new way to order contactless carry out nationwide – via Domino’s Carside Delivery®, which customers can choose when placing a prepaid online order.